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Search "Device Manager" from the search-panel of your Windows 11/10 HP Laptop. No two WD external hard drive issues will be the same, but the good news is the majority of issues can be fixed. The drawer would open fine and the disk drive was visible as an option in My Computer but the system simply wouldn’t read or detect the disks. Mac App Store installs: Launch the Mac App Store and find the app you want to download. Instead, after you insert the Keychain Remote USB in your computer, the software will be mounted as a CD-ROM on your desktop. Start with chipset drivers.Hp easy start mac not working This pairs the accessory with your Mac and charges the built-in battery.

Download and run with administrator's rights these two utilities repeatedly.

Check your system for viruses and malware (e.g.

HP ondersteuning - Software- en stuurprogrammadownloadsĬlient Management Solutions - HP Driver Packs HP Customer Support - Software and Driver Downloads We welcome other questions you may have.īuilt in keyboard and touchpad work in BIOS and Linux but not in Windows.Įxternal USB mouse and keyboard work fine. Since this is your first post, a warm welcome to Spiceworks. Additionally, you may want to review this post which includes:īelow is input from the resourceful consultant. Yes, you most certainly done some impressive troubleshooting. Hello thank you for your post which has received very helpful feedback from the other IT Pros. But since the HDD is disconnected at this point, and problem stays the same this came across my mind.Īnybody knows what is happening after the bios screen that will make the keyboard/mousepad unresponsive? Stupid question, can drivers be located anywhere else then on the HDD? Are they somehow implemented in an onboard memorychip or so? As far as my knowledge goes they arent. Can access the bios (and everything works fine within there).Īny other ideas? Feels almost like a hidden bios setting to disable keyboard/mousepad input, but as far as I know HP doesn't have such option.Īnd, as said, it works fine in a linux live environment.

Tried a really old (the oldest) version of the bios. Just disconneced the harddisk, and got the "BootDevice Not Found" screen. And, if keyboard/mousepad is damaged it wouldnt work in bios and linux I guess )

Tried another keyboard - same problem (and this keyboard works on the other laptop).Ĭonnector looks good.